Website Privacy statement

Last updated on 03-10-2022

This Website Privacy Statement governs the use of our website and communication channels like email and forms. By using our website and engaging with us through our communication channels you accept being bound by this Website Privacy Statement.

 

If you are a Bittiq client, your personal data and other data will be governed by the provisions as contractually agreed between your company and Bittiq. If you are using the Account Information Service offered by Connectly, your personal data and other data will be governed by the provisions as agreed in the Connectly User agreement and Privacy Statement.

What Personal Data we use

Personal data is any data relating to a person who is identified or who can be identified (such as a name, an identification number, or an online identifier).

Personal data you give us
You may give us personal data about you by filling in forms on, or interacting with, our website, or by corresponding with us by phone, email or otherwise. Examples of personal data include:

  • name, address, email address and/or phone number

  • other information you submit to us e.g. by filling in forms, or as part of further inquiries into Bittiq services
     

Personal data we collect from you

We don’t use Google Analytics or other third-party tracking technology on our website.

Cookies

Our website is hosted via hosting platform Wix, which requires certain cookies to ensure the website functions correctly. By default, the website only uses the essential cookies required by Wix. You can manage your cookies via the 'settings' button in the cookie banner.

What we use your personal data for

If you want to use our website and have the best experience in getting to know our services through our website, or for us to deliver you our services or contact you, we can only perform these services if we can process your personal data for this purpose.

Legitimate interest

We use your personal data on the basis of our legitimate interest and to your benefit so that we can:

  • Provide you access to the information regarding our company and services as available on our website

  • Reach out to you after you have sought to get in contact with us via forms or other channels

  • Provide you with updates about Bittiq and the services we offer


Legal obligation

We may also process your personal data because we are under a legal obligation to do so to:

  • Prevent and detect fraud, other crime, and security issues;

  • Comply with laws and regulations.

Where your personal data is stored

Our website is hosted on the Wix.com platform, which enables us to manage our website and keep it up and running. Your data that is processed as part of your use of this website is stored on the Wix.com data storage facilities. Their data storage consists of secure servers behind a firewall, located in the United States of America, Ireland and Israel. They also may use other jurisdictions if deemed necessary by them.

What are your privacy rights

Your primary right is the right to stop us from processing your data (i.e. the 'right to object'). You can do this by sending us an email, or reaching out via the Contact form, with the request to be forgotten. This will not invalidate any processing of the personal data prior to your withdrawal of consent.

Your other rights are:

  • Right of access and data portability: You can request a copy of all personal data you have provided us at any time.

  • Right to rectification: You have the right to ask us to rectify inaccurate or incomplete personal data which we have about you.

  • Right to erasure: You have the right to ask us to erase your personal data.

  • Right to object: You have the right to object, on grounds relating to your particular situation and, at any time, to processing of your personal data. If you want to invoke this right, please contact us and inform us on your objections.

  • Right to object to automatic processing: You don’t need to object because we don’t subject you to decisions that significantly affect you and are based solely on automated processing which significantly affect you.

How long your data is kept

We are only allowed to keep your personal data for as long as it's still is necessary for the purpose we initially required it. After this we will delete your data with a maximum of 12 months following the provision or collection of your data.

How to contact us

You can contact us at support@bittiq.com or reach out via the Contact page of this website.