Client success specialist
Bittiq is looking for a client-focused success specialist who will manage our clients portfolio and ensure an outstanding project delivery
Tag: business, projects, product, account
Start date: Winter 2020 - 2021
Location: Utrecht. Partially remote working is possible.
A bit about Bittiq
At Bittiq we are reshaping finance by helping companies provide better financial services based on data. We offer open finance solutions: aggregation of financial data, smart data analytics and tools for financial well-being. These solutions enable companies to leverage secure access to financial data that translate into better services for their clients.
Our team is growing fast and we are looking for a client success specialist whose #1 priority is to ensure that our product delivery is a success for our clients. You will be part of a young and dynamic team that strongly values cooperation and diversity, and you will experience a friendly, ambitious and innovative atmosphere.
As client success specialist you will coordinate the delivery of our solutions to clients. You will be the link between clients, product and business. This means you are someone with amazing communication and organizational skills. While supervising the successful implementation of the projects, you will take care of communicating with the clients and to the other team members of Bittiq.
Internally, you will further contribute to insights on product development based on clients’ needs. You will coordinate internal resources to ensure the timely delivery.
After the implementation of new projects, you will keep monitoring the success of the project with the clients. Furthermore, you will educate them on the new features released by Bittiq, ensuring new upsell opportunities.
Who you are
You have 1-3 years of experience as customer success manager, business analyst, consultant or account manager
Affinity with technology and implementation of Saas solutions
You have excellent communication and organizational skills
You speak Dutch and English fluently
Plus: you have experience with fintech
What we offer
A great team to work with and an informal atmosphere
A competitive salary
Participation in the company
You work in a team where you make a difference every day
Are you the colleague we’re looking for? Send us an email at firstname.lastname@example.org to apply!